If we do not have an item that you have ordered, we will immediately refund you the way that you paid. We strive to ensure we have all items available, unfortunately however on occasion goods may become out of stock. We apologise for these instances.

Unwanted Items

You may return any item within 14 days of delivery in its unworn, unused condition and original packaging for a full refund of the price you paid for the item.

Returns of personalised products will only be accepted if the personalisation is incorrect due to our mistake or if the product is faulty.

Once a name or number has been printed on a shirt we will not offer a refund or exchange unless the shirt is faulty. The same applies if a player leaves the club or changes his squad number during his time at the club.  Please therefore take care to ensure that you order the correct size.

All return and re-shipping charges for non-faulty goods/exchanges are the customer's liability.

Faulty/Damaged Items

If the item you receive is faulty or damaged in transit please return to us within 14 days for a full refund including original postage paid.

If you provide us with proof of returned items postage receipt, we will reimburse the cost by using your original method of payment.

Exchanges

If you require an exchange we will be happy to process this for you. However you will need to pay for the return postage to us and we do not refund this charge.

You will also need to pay for delivery again before we dispatch your new replacement products so please ensure you have included contact details on your returns form.

How to Return/Exchange

Along with the unwanted item please include a brief note to the customer service team of what you require and they will organise for you.

Any 2023 Christmas returns must be returned before January 14th 2024

Post the item and note by recorded delivery* to the following address:

Returns Department

3RETRO

Unit 1

Manor Farm

School Road

Henley

Suffolk

IP6 0RG

  

Please allow up to 7 working days for this to be processed. 

*For your protection we recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.